Create a knowledge base for customers

Status

Planning

People

Sohrab AminAndrea LimNate MartinsBen LangDavid Tibbitts

Dates

March 13, 2023 → April 9, 2023

About this project

• The knowledge base will be created for customers and will contain information related to products and services, frequently asked questions, troubleshooting guides, and other resources to help customers. The goal is to improve customer satisfaction by providing them with the information they need to use our products and services effectively.

Project tasks

All tasks

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All tasks

Board

Is Current Sprint	Project	Sprint	Due	Status	Assign	Task name
	Create a knowledge base for customers	Sprint 2	March 23, 2023		Sohrab Amin	Test the knowledge base with users
	Create a knowledge base for customers	Sprint 2	March 21, 2023		Andrea Lim	Determine which topics we should cover
	Create a knowledge base for customers	Sprint 2	March 23, 2023		Nate Martins	Design and develop an interface
	Create a knowledge base for customers	Sprint 2	March 27, 2023		Ben Lang	Develop a content plan
	Create a knowledge base for customers	Sprint 2	March 30, 2023		David Tibbitts	Create written and multimedia content